Quality, Safety and Patient Experience

The Department of Health and Human Services works with Victorian health services to achieve healthcare that is highly reliable, delivered in partnership with consumers and is based on the best information and evidence, in order to deliver safe, efficient and effective healthcare to the community.

The department achieves this through policy development, planning, resource allocation and monitoring of performance, working towards the systematic improvement of safety and quality in Victorian healthcare.

Healthcare-associated infections

Consumer and Governance

Infection prevention and control

  • Influenza immunisation

    The proportion of healthcare workers immunised against influenza.

  • Hand hygiene compliance

    Compliance rates are output from the Australian Commission on Safety and Quality in Healthcare's National Hand Hygiene Initiative.

Maternity and newborn